Privacy Policy for Biouva
Effective Date: December 23, 2023
- Introduction
Biouva is committed to respecting and protecting your privacy. This Privacy Policy outlines how we handle information collected through our website https://www.biouva.com and other interactions with you. By accessing our website, you consent to the practices described in this policy.
Biouva is a division of M/s AGN Enterprises, a firm registered under the Indian Partnership Act, 1932, located at Opp. Metro pillar no. 722, Tikri Kalan, Delhi 110041, India.
- Information Collection
Contact Information: This includes your name, email address, mobile and phone numbers, address, city, state, pincode, country, and IP address.
Payment Information: While we collect billing names and addresses for purchases, all credit card details are processed by our partner, CC Avenue. We do not store your credit card information.
Posted Information: Any information you post publicly on our website or on social media platforms linked to Biouva.
Usage Information: Details like your IP address, browser type, referring site, duration of visit, pages accessed, mobile device type, and operating system version.
- Information Usage
Communication: We use your information to communicate with you about your purchases and other promotional purposes.
Service Improvement: Your information helps us personalize your experience and enhance our products and services.
Trends Analysis: We analyze information to understand site trends and customer interests, combining data from different sources for better services.
Security: We use information for safeguarding our company, customers, and websites.
Marketing: We may send you promotional messages and offers. You have the option to opt out of marketing communications.
Transactional Messages: We send notifications regarding your account and purchase confirmations.
Legal Compliance: We use the information as permitted by law.
- Opt-Out Option
You can opt out of marketing emails by sending a request to info@biouva.com. Processing this request may take up to seven days.
- Grievance Redressal
For any concerns or queries regarding our privacy practices, please contact us at:
Email: info@biouva.com or care@biouva.com.
- Policy Updates
We may periodically update this policy. We will notify you of significant changes and post the updated policy on our website.
- Jurisdiction
Any disputes over privacy concerns will be governed under the laws of India, with the jurisdiction in Bahadurgarh.
Your privacy is of utmost importance to us at Biouva, and we strive to manage your personal information with respect and care.